Professional info
JoAnn is experienced in assisting businesses, professionals and organizations to succeed. With 30 years of experience as an entrepreneur, she has owned and operated businesses in Connecticut and Florida as well as West Virginia. She holds an M.S. in Integrated Marketing Communications from WVU; an early corporate career rounds out her professional skills.
Work experience
Instructor of Business
2017 - present
Business Instructor at Potomac State College of West Virginia University teaching Microsoft Office applications, Business Communications, Customer Service, Soft Skills, QuickBooks, Business Ethics, Principles of Marketing, Online and Inbound Marketing.
JCB Online Services
2000 - 2020
For the last 20 years, I have succeeded in meeting and exceeding the needs of hundreds of clients nationwide. Websites, hosting, emails, newsletters, search engine marketing, graphics, document writing, brochures, ads, spreadsheets, online sales, business plans, grant applications, social media, and more have been customized to meet each organization's needs and preferences. I delight in satisfied, successful clients, and develop close working relationships.
Owner, Design Center of Amelia, Inc.
1997 - 2001
Owned a retail design center specializing in high-end, residential interiors. Worked as the primary designer and served hundreds of clients. Located on Amelia Island in Fernandina Beach, Florida.
Owner, The Decorating Connection.
1991 - 1997
Independent interior decorator in Brookfield, Connecticut. Conducted workshops on the psychological effects of color and effective space planning.
Sales Assistant, Prodigy Services (Trintex).
1986 - 1989
Administrative work in the White Plains, New York office for the Director of Commercial Advertising Sales. And, the Director of Retail Sales in San Francisco, California.
Administrative Assistant, PepsiCo.
1986 - 1987
Administrative work in the White Plains, New York office International Engineering department.
Administrative Assistant, Union Carbide Corporation.
1982 - 1985
Administrative work in the Danbury, Connecticut office General Services department.
Certifications & Capabilities
CFD: Certified Faculty Developer
ACUE: Effective Teaching Practices
Higher Ed APPQMR: Online Teaching
Various Marketing Certifications
(see LinkedIn for complete list)
Adobe Photoshop
Wix Website Editor
GoDaddy Website Builder
Weebly Editor
HTML5/CSS3
MailChimp
Constant Contact
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
QuickBooks Pro
PayPal Integrations
Volusion e-Commerce
Shopify e-Commerce
WordPress Blogs
Blogger
Adobe PDF
Adobe Creative Cloud
eBay Selling
Etsy Shops
501c3 Applications
Grant Writing
Financial Planning
Business Planning
Brand Strategy
Communications
Content Creation
Creative Writing
Facebook Pages
LinkedIn Profiles
Google+
Search Engine Optimization
Search Engine Marketing
Google Adwords
Web Hosting
Email Hosting
Domain Registration
Education
West Virginia University, Morgantown, WV.
2013 - 2016: M.S., Integrated Marketing Communications, 4.0 GPA
2010 - 2013: R.B.A., Multidisciplinary Studies (Potomac State College of WVU)
Western Connecticut State University, Danbury, CT.
1983 - 1986: Computer Programming, Business Management Coursework.